一 | 极目新闻记者 柴荆纯白格口、天蓝LOGO、黑线标识……近年来，中通标志色的智能快递柜，在湖北农村地区越来越多。 (ECNS) -- In Zhejiang, artificial intelligence is moving from laboratories into everyday care, offering practical support to people with disabilities, older adults and patients. At a rehabilitation center in Hangzhou’s Yuhang District, nine-year-old Xiaoyu, who developed cerebral palsy after being born prematurely, is learning to walk with the help of a robotic exoskeleton. Powered by an AI algorithm, the device adjusts training programs to patients’ movements and medical conditions. More than 5,000 people have received free rehabilitation through the center’s public welfare program, which aims to narrow the gap in access to professional therapists. AI is also bringing companionship to elderly care. At a smart nursing home in Hangzhou, emotional-support robots chat with residents and tell jokes, while intelligent wheelchairs can fetch objects, press elevator buttons and provide transportation. Other robots monitor vital signs and conduct routine rounds, easing caregivers’ workload. In the healthcare sector, Zhejiang Province has developed a province wide shared medical AI agent named “An Zhen’er.” It provides the public with over 40 intelligent medical and health services, including smart navigation for hospital visits, accompanied patient guidance during appointments, AI powered interpretation of medical reports, and more. The system handles more than 1 million service requests per day. (By Intern Lin Qiaochu, Zhang Dongfang) 
。村委会、小广场、小超市等村民日常“打卡地”，是快递柜部署的热点区域，方便村民就近取件。
二 | “中通是湖北省内首个建设村级智能快递柜的快递企业。”中通快递湖北公司网络服务部负责人李浪介绍，与城市相比，农村快递自提网点密度不够，村民取一次快递可能就要徒步数公里，快递员上门投递更是耗时费力。农村小超市内的智能快递柜2016年起，中通快递联手兔喜快递超市在湖北布设自提网点，现已有城乡兔喜门店4000余家。为以更经济的方式服务更多农村用户，中通快递以智能快递柜为抓手，细化农村末端投递“颗粒度”。目前，中通在湖北全省已布设快递柜格口超25万个，今年预计将新增格口30万个。智能快递柜的引入将大幅增加农村地区快递派送效率。
三 | 据中通快递测算：目前，一个中通农村快递员一上午约能派送200件快递；有智能快递柜后，一上午能处理近500件快递，且实现24小时自助取件，降低快递丢失或被盗风险，让快递进村落到实处。
四 | 无人快递车2024年，为提高末端科技应用，中通快递湖北公司已有18家一级加盟网点共计采购无人车37辆用于快件派送，主要分布在湖北武汉、襄阳、十堰、黄石、荆州等地，其中武汉15台、襄阳10台。根据数据来看，平均一台无人车日均派送门店数6.8家，平均一台无人车日均派送量1459票。
五 | 在湖北十堰网点，中通无人快递车在旺季期间已经在街头开始“营业”。
六 | 此前，无人车在十堰城区多个复杂路段进行了全面测试，目前的运行线路为十堰快递物流园至兴丽城、国瑞蓝山郡，每天配送两趟。
七 | 下一步，网点还将引进4辆无人车服务城区快递运输，全面提升网点派件效率，在旺季过后依旧做好充分的运力储备。中通的无人机在助力农产品揽收方面同样亮眼。在湖北秭归，每年12月，中通网点也迎来了业务繁忙季。秭归中通与当地果商合作的脐橙基地面积达到了1.5万亩，每天有上万票脐橙从秭归中通发往全国，高峰期单日发货可以超过10万单。
八 | 为了更好保证脐橙新鲜度，减少运输损耗，秭归网点投入了10台无人机作为山中果园脐橙搬运的主力军，从山中直接低空运输至平滑路面，人走一刻钟的路程，无人机仅用30秒，通过秭归网点，发往全国各地。无人机空中搬运脐橙从肩挑背扛到无人运输，从长时间中转到次日送达，方法和时效的转变背后，是科技发展不断赋能传统快递，包裹寄递和运输效能不断提升。
九 | 中通见证了快递行业新质生产力的加快壮大，持续推进行业提质增效，完善从乡镇到城市的物流运输体系，链接千城百业，服务大众创造美好生活。
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